Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? Someone in the audience stood up and yelled that they had been listening all day and would like to say something. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. You would transfer the tickets from your Ticketmaster account to the buyers email address. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. Search by the artist, events, or venues on the big search bar present in the front. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. The cheapest prices and best locations vary depending on the event, so it always helps to check both. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. In addition to that, itll also charge an order processing fee. In other cases, a reseller may be selling you tickets they haven't even secured yet. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who can't or won't plan ahead enough to buy the tickets first themselves. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Something went wrong. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? Problem message. All this makes it easier to search on this website. The company declined to comment.) You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. [2022], Gametime vs Ticketmaster: Which Is Better For You? Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. Thats the reason the StubHub experiment didnt work. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. The Live Nation and Ticketmaster monopoly. Ostheimer said no, sorry, he would be using the preselected question cards. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Thats just scratching the surface. Comprehensive event search feature. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. Ticket fees are high but not entirely arbitrary. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. When you get to the checkout, you'll be shown the total cost of your order. Taylor Swift with HAIM and GAYLE. As an Amazon Associate we earn from qualifying purchases. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch We accept credit card, Apple Pay, and 7 best ticket site alternatives to Ticketmaster. Even for the buyer, searching and doing other movements on their website comes without any charges. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. So, which of the two is trustworthy? "Many more fans will now have. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. }. These two companies often offer tickets for the same events. Which among the two has more payment options and offers tickets at rather cheaper prices? The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. This is my first time selling on Stubhub. The next question was about unfair fees, and how the food available for purchase near the auditorium was marked up to three times its market value, and Ostheimer did not finish reading it. Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. I can't see my Resale tickets available to buy on the website. Not looking for Taylor Swift? When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. You are not required to use the same device you used to book the tickets. Great, but HOW?? Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. A Division of NBCUniversal. The prices of tickets available on this platform differ from the actual face value of the ticket. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Required fields are marked *. Select the date of the event and tap on the option that says Find Tickets. We welcome you to provide your feedback on your experiences with any products that you have experience with. Did you find it helpful? In most cases, tickets arent issued until 24 hours before the event. So, this certainly means you can be at a loss or profit accordingly. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. There is a 15 percent charge that remains consistent regardless of your ticket price. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. They are available in both Apple Store and Play Store - free of charge, of course. A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Different events have different buyer fees. The prices can also vary for different locations, for different states, different days, and different timings. FanProtect service helps find replacement tickets if something goes amiss. These are often attempts to steal your personal information or credit card number, Gray said. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. After clicking on every continue option, itll search for the best available tickets according to your criteria. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Sign up for The Goods newsletter. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. How can I change my bank details for my resale order? Your email address will not be published. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. In most cases, tickets aren't issued until 24 hours before the event. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Log into your account and select from the list of 'Upcoming Events'. Vivid: $271 - $515. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . . The extra fee increases Ticketmaster's profits. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? (Meanwhile his employees make an average of around $24,000 a year). Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Tickets for concerts and sporting events. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Re: Ticketmaster wont let me transfer tickets. "A lot of these companies that live month to month or on three-month. Grab your Garth Brooks tickets at StubHub today. [2022], Ticketmaster vs Vivid Seats: Which Is Better For You? If available, select the ticket (s) you want to sell and click Continue. If anything, we should be glad that guy in the audience managed to yell a little bit. Ability to get tickets without visiting box offices in person. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. The Customer support services are open on all days but they have a certain time range they need to be reached out within. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . Swift will perform more . The delivery fees are determined by the venues. Does anyone know of another way to get ahold of their support? If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Refunds can also be requested within 72 hours of purchasing your tickets. The return policy tends to be much more flexible and easy to use. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). How can I transfer them? Complete refunds for cancelled events. Having all of this information makes it easier for you to find tickets that match your budget and interest. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. Learn More. Get this delivered to your inbox, and more info about our products and services. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. They have a user-friendly website with a good user interface. You should be able to transfer them from your Ticketmaster account. Ive already tried calling, using their chat and email. Now that the countrys largest promoter and venue owner and the countrys largest ticket seller are one company permitted by the Obama administrations justice department to merge in 2010 theres very little to hold these fees in check. On the homepage of its website, you can search for the event you are looking for. "Stubhub is saying they cannot refund buyers because sellers . On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. Order processing fees are another type of convenience fee. The prices and their ranges will depend on every event you have chosen. [2022], Ticketmaster vs Live Nation Which One Is Best Option? display: none !important; Ticketmaster seems to be indicating the tickets are non-transferrable. Yes Every sale is final from the moment of purchase. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Selling online, especially the ticket you have already bought under your name was never an easy task until Ticketmaster stepped in. 2. However, few studies had examined this question at such a scale.. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. It has a good user interface, and the website is user-friendly. Get your tickets delivered to your doorstep or print them out. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. Reddit and its partners use cookies and similar technologies to provide you with a better experience. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. StubHub is an eBay company that began selling and reselling event tickets in 2000. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This tends to be less egregious than the fees imposed by the competition. These are asking prices, not necessarily what fans are paying to score a seat. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. Theres a reason that online ticket sellers hit you with those extra fees after youve picked your seats and are ready to click buy.. 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By choosing I Accept, you consent to our use of cookies and other tracking technologies. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. But its worth nothing that this case was won because the fees werent disclosed. StubHub acts as a secondary market most of the time. You would transfer the tickets from your Ticketmaster account to the buyer's email address. The website makes the ticket-buying process simple. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. The search function is one of the best in the industry, including venue map viewing and advanced filtering. It also included MIT economist Sara Fisher Ellison. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. Doing so will bring you to the primary seller's page. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Save my name, email, and website in this browser for the next time I comment. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". Ticketmaster should be able to confirm this for you. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. Create an account to follow your favorite communities and start taking part in conversations. The guide from the brand will help you list your ticket on the website. However, you can not neglect how good Ticketmaster is at her work. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. Can I sell tickets from Ticketmaster non eligible for resale? Asked why StubHub charges a fulfillment fee for tickets the customer prints out at home, Lawrence said that theres a flat fee for PDF-type tickets because the seller has to upload it. He also said that his companys experiment with showing all-in pricing at the start of the purchase process presenting the total cost of the ticket including fees up front only confused people and lost his company business. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or No one else can do that. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. Elon Musk thinks were close to solving AI. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. We are changing the way you register and sign-in to the StubHub Community. Ability to get tickets without visiting box offices in person. Thank you. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. SUGA | Agust D has announced SUGA | Agust D . The question for consumers becomes how to know whether they're making an error before buying. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. In most cases, tickets arent issued until 24 hours before the event. Please list the steps on how to do this. Bundle up and save on concerts, live shows,. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. . [2022], Gametime vs StubHub: Which Is Better For You? Season Ticket Memberships. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. Alex Murdaugh stands guilty of killing his wife and son. [2022], SeatGeek vs StubHub: Which Is Better For You? [79] Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. Enter the information for your event - including the date, time and venue - then click "Search." 4. Not looking for Taylor Swift? These days, the majority of ticket sales happen online. Register yourself with a StubHub account. Press J to jump to the feed. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change.