Eat App enables you to own and control your own database and provides guest management and CRM tools like reviews, customer segmentation through tags and advanced reports to help you provide excellent customer service. You may transfer your reservation to another guest via the TOCK platform.Our experience is an average of+ More. A TOCK CUSTOMERS FAQS MAY CONTAIN ADDITIONAL RULES AND RESTRICTIONS RELATED TO YOUR TOCK RESERVATION, INCLUDING BUT NOT LIMITED TO (I) REFUND AND EXCHANGE POLICIES; (II) LIMITATIONS ON SEATING CAPACITY; (III) LIMITATIONS ON THE ORDER QUANTITY OF ANY EXPERIENCE OR ITEM; AND (IV) LIMITATIONS ON THE ABILITY TO ACCOMMODATE DIETARY RESTRICTIONS. By using any of the Tock Applications, you also agree to be bound by the Gift Card Terms and Conditions, linked here. The investment will fund sales, marketing and customer support for fast-growing Tock, which is adding four to five new clients each day, Kokonas said. Thats just unconscionable. Pursuant to 47 U.S.C. Tock is here to meet the ever-changing needs of hospitality. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Tock Applications. "Tocks continuous innovation and fantastic user experience, combined with Squarespace's powerful brand building tools, are probably the best resources restaurants have to continue to offer great dining experiences to customers.". If you're an OpenTable customer, make sure you have linked your booking widget on your website and other social platforms and not the OpenTablereservation button to ensure you're charged $0.25 per cover. In order to ensure the best experience for everyone, please note we will hold your reservation for a grace period of fifteen minutes. We have the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site. The delivery of your payment to Tock, which is acting as Tock Customers agent, shall satisfy your obligations to the Tock Customer. We may also modify the Site at any time in our sole discretion by removing from, adding to or modifying the Site. Tock's full stack system costs $199, compared to $449 for OpenTable's. When compared to OpenTable, which charges between $0.25 and $1.5 for covers, Tock does not. Tock accepts several methods of payment to accommodate your needs. OpenTable, through their advanced table management system, aims at enabling restaurants better manage guests, reservations and tables and uses its large diner network to help restaurants reach more customers. Tock offers two products: a complete table management system and a stand-alone event-based system which restaurants can use to enlist their special events on the platform without investing into the table management system. You acknowledge and agree that your communications with other Tock Users and your postings to the Site, including feedback, via chats, conferences, and any other avenues of communication on the Site, if any (collectively, Contributions), are public and not private communications. Any platform where I can sell my reservation? 2. Tock also provides support for contactless dining, delivery and takeout, while OpenTable includes features to enable only takeout from restaurants. Tock Reservation Management Managing booked reservations We've seen that collecting a small deposit (10-15% of your predicted check average) can significantly reduce no-show rates. Buy a Tock gift card. Tock powers reservations and events for over 7,000 businesses in 200+ cities with a network of 19M consumer accounts. If you are having difficulties reaching the business, please email info@tockhq.com with your name, email, and confirmation number. We may modify these Terms at any time in our sole discretion. allows you to quickly and easily book and edit reservations as well as build on your CRM in a seamless fashion. Tock also claims that building a long term relationship with customers is one of the most pivotal points for success of such restaurants, and it enables restaurants to do so through various customer-centric features like integrated guest marketing, detailed guest profiles and customer segmentation tools. No setup fee, no cover fees, no texting fees, and multiple device access is available at no extra charge. Book now. Restaurant uses Tock exclusively for online reservations. Make sure there is a Dine-In option available: Tock will provide any prepaid (e.g. In order to use or access some features of the Site (including without limitation the making of a Tock Reservation), you will be required to create an account with us. Download Tock - Restaurant Reservations and enjoy it on your iPhone, iPad, and iPod touch. Accordingly, we assume no liability for any action or inaction regarding Contributions. For example, a $20 deposit for an 8 person reservation equals $160. By using, visiting or browsing the Site, or by registering or signing up for an account with Tock, you hereby accept, acknowledge and agree to be bound by these Terms and represent and warrant that you have the right, authority and capacity to enter into these Terms. Your Tock Reservation is transferable. Without limiting any other provision of the Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of this Site to any person for any reason or for no reason at all, including without limitation for breach of any representation, warranty or covenant contained in the Terms, or of any applicable law or regulation. YOU WILL BE RESPONSIBLE FOR PROVIDING FUNDS TO TOCK FOR ALL APPLICABLE TAXES IN CONNECTION WITH YOUR PURCHASE OF A TOCK RESERVATION. Tock handled reservations for Denmark-based restaurant Noma's 2016 pop-up in Australia, processing $1.8 million in payments in 30 seconds, Kokonas told the Chicago Tribune. Tock is a marketplace facilitator that provides a platform for Tock Customer and Tock Users to negotiate and complete transactions. Buy a Tock gift card. The volume of restaurants on the platform makes it difficult for restaurants to stand out, Sponsored ads make it more expensive and harder to compete against high-budget restaurants, Customers who book through OpenTable are more their customer's than the restaurants, making it harder for restaurants to build a strong customer database and maintain long term relationships, The issue of having to "buy back" your customers due to OpenTable's click arbitrage technique. But a reservation through Tock doesn't mean having to break the bank. We indicate at the top of the page when these Terms were last modified or updated. Because Tock does not guarantee the authenticity of Tock Reservations purchased from any third- party reseller (including but not limited to brokers or other Tock Users), Tock recommends that you purchase Tock Reservations directly through Tock. In addition, you represent and warrant that you have the authority to bind such company or entity, and that such company or entity has authorized you to accept these Terms on its behalf. Book now. From the creators of the legendary Sweet Basil, Mountain Standard is a rustic and relaxed tavern setting a new standard in the Vail valley by using an ancient form of cooking. Reservation: a standard reservation requiring no deposit. Some take a deposit, anywhere from $10-30, some take a full payment (when its a fixed price). Third-party materials accessed through or used by means of the third-party websites may also be protected by copyright and other intellectual property laws. You agree to notify us immediately of any breach of security or unauthorized use of your account by emailing our Privacy Officer at privacy@tockhq.com. Unlawful resale (or attempted unlawful resale), counterfeiting or copying of a Tock Reservation is grounds for the seizure and cancellation of such Tock Reservation and any other Tock Reservation that has been made by you, without compensation to you. St. Patricks Day is primarily walk-in only. We shall have no liability to you for any such modifications. Restaurants or other businesses with whom your account has made reservations or other bookings via Tock may have their own data about you. Transferring allows you to give or sell your reservation for any amount up to the original purchase price. At Tocks sole discretion, it may require you to submit any disputes about or involving the Site, the Content provided on or through the Site, or these Terms, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Illinois law. allows you to quickly and easily book and edit reservations as well as build on your CRM in a seamless fashion. You agree not to use or provide software (except for general purpose web browsers and email clients, or software expressly licensed by us) or services that circumvent, interact, or interoperate with our Site in ways that are prohibited by these Terms. Set around our open kitchen, each evening is a unique, intimate and interactive dining experience with Head Chef James Knappett and his team. Pursuant to 47 U.S.C. We offer one seating each evening at 6pm. Set around our open kitchen, each evening is a unique, intimate and interactive dining experience with Head Chef James Knappett and his team. If you are establishing an account on behalf of a company or other entity, the term you includes both you as an individual as well as such company or other entity. You must comply with any applicable third party terms of agreement when using the Tock Applications. In terms of pricing, both systems fall on the higher end of the line. Expand your offerings Display everyday reservations alongside unique experiences like chef's counters, tasting menus, and events. BEFORE YOU COMPLETE A TOCK RESERVATION, YOU ARE RESPONSIBLE FOR REVIEWING THE TOCK CUSTOMERS CANCELLATION POLICY ON THE CHECKOUT PAGE. BEFORE YOU COMPLETE A TOCK RESERVATION, YOU ARE RESPONSIBLE FOR REVIEWING ALL OF THE TOCK CUSTOMERS FAQS ON THE SITE. Learn more, Click Delete My Account to permanently delete account. If any provision of these Terms is found to be unenforceable, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions shall continue in full force and effect. You are responsible for providing sufficient funds to Tock to allow it to fulfill its obligation to collect and remit state and local sales and use tax where applicable. Tock is the only reservation and table management platform that helps restaurants save money, reduce no-shows, increase sales, and offer superior hospitality to every guest. There's no need to wait. We're a passionate group of hospitality and technology professionals dedicated to uplifting the restaurant industry and supporting each and every business on our platform. $50 deposit per person + add-ons. Give a whole world of experiences, events, and wineries. As Tock's main pitch revolves around "selling tickets", it also places a large focus on customized experiences and bookable events at restaurants (think a wine tasting or a set menu experience at a high end restaurant). Changes to reservations and guests made in Tock appear instantly in WineDirect Changes to contacts, notes, contact types, and memberships appear instantly in Tock How does Tock match guests to WineDirect contacts? Features of Tock's table management system. The Site is a platform on which you may (i) make a reservation, (ii) place an order for pick-up or delivery, (iii) join a waitlist, (iv) place or pay for an order in-person, (v) or create any other booking available to you through Tock (each, a Tock Reservation) at a restaurant, bar, winery or other venue (a Tock Customer). Marketing tools to increase covers and sales, Google, Facebook, and Instagram integration, Concierge portal for hotel and reservation partner, Seamless data import from dozens of reservation systems, Tock Named One of Fast Company's Most Innovative Companies for 2021, For restoring the advantage to restaurants and small businesses battered by the coronavirus. The arbitral tribunal has no power to rule on the validity or enforceability of the agreement to arbitrate solely on an individual basis. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Tock Applications. However, at this time we are unable to cater for vegan, lactose-free, or coeliac substitutions. If you are not able to login to your Tock account but wish to delete it, you may also request manual deletion by emailing privacy@tockhq.com with the subject Delete Tock Account. Please note that we may need to verify your identity in connection with such manual requests, and such verification process may require you to provide us with additional information. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio. Tock's approach and features are more targeted towards the higher end of the restaurant scale that regular fine-dining and casual restaurants might not have much use for. In addition to a $25 pp deposit, I was also charged a $2.25 order fee. Usually you don't put down any money for a reservation. We shall not be liable for any losses, damages, liabilities or expenses caused by any unauthorized use of your account, and you agree to indemnify us for any such unauthorized use. You agree that all Personal Information that you provide to Tock or such third party will be accurate, current and complete. OpenTable offers its table management solutions through a single product which is available in three tiers based on your feature needs, starting off with a basic package that includes access to their diner network, but no table management features. Hours and location. Use the best in technology to offer world-class hospitality. $5 deposit per person. Tock makes no warranties or representations about the accuracy or completeness of the Site or the Content, or the content of any third-party websites linked to the Site, and assumes no liability or responsibility for any (i) errors, mistakes, omissions, or inaccuracies of the Site or the Content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Site, (iii) any unauthorized access to or use of our secure servers and/or any and all Personal Information and/or financial information stored therein, (iv) interruption or cessation of transmission to or from the Site, (v) bugs, viruses, trojan horses, or the like which may be transmitted to or through the Site, and/or (vi) loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via the Site. Tock supports over 500 restaurants, bars, and wineries in. If you are unable to join us, you can always transfer your reservation to someone you know through your Tock profile. choosing the right one for your restaurant, largest global restaurant marketing network, Reservations through website, widget, and app, Add-ons at the time of booking such as wine pairings and cookbooks, Google, Facebook, and Instagram integration, Concierge portal for hotel and reservation partner. Unfortunately, the restaurant needed to be paid first and the payment cannot be refunded anymore. Otherwise+ More, Give a whole world of experiences, events, and wineries.Learn more, Everything you love about Tock is now just a tap away. Therefore, we strongly encourage you not to disclose any Personal Information in such Contributions. Reservation The Dalmore Scotch Tasting (3/15) . Reservation: a standard free reservation requiring no deposit Enter a name, description, and price, taxes, service charge options, and campaign tag For holidays, utilize the Campaign Tag to highlight the experience for guests searching in Tock! If a dispute arises between one or more Participants, each Participant releases Tock and our affiliates (and our respective employees, directors, agents and representatives) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. To use our mobile site, please enable JavaScript. Tock does not charge for covers, as opposed to OpenTable's $0.25-$1.5 cover charge. Intro is a free monthly plan with a 3% prepaid fee. Tock gives you access to unique culinary experiences around the globe. Tock is a comprehensive toolbox built to fundamentally change the way restaurants think about and run their business. Table management and guest profile more basic compared to others. I just made a reservation on Tock for Le Clou. Parties over 25 people will require a deposit of $15 per person. To the fullest extent permitted by law, Tock, our affiliates, and our respective officers, directors, employees and agents disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, in connection with the Site, the Content and your use thereof. The platform has standard and prepaid reservations, sophisticated hospitality and dynamic pricing tools, and allows guests to see everything a winery has to offer, all in one place. YOU ACKNOWLEDGE AND AGREE THAT, JUST LIKE A SPORTING EVENT, CONCERT OR THEATER TICKET, TOCK RESERVATIONS FOR MANY TOCK CUSTOMERS ARE FINAL, NON-REFUNDABLE AND NON-EXCHANGEABLE. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. You agree to update such information when required or requested, and you further agree not to use another persons account without permission. We may, but are not required to, (a) update the Content on the Site from time to time; (b) collect and log Tock User access information or monitor or review this Site for violations of these Terms and for compliance with our policies; (c) report to law enforcement authorities and/or take legal action against anyone who violates these Terms; (d) refuse or restrict access to or the availability of the Site, or remove or disable (to the extent technologically feasible) any Contribution or any portion thereof that may violate these Terms, the law or any of our policies or are excessive in size or burdensome without prior notice to you; and/or (e) manage this Site in a manner designed to protect our and third parties rights and property or to facilitate the proper functioning of this Site. Save. Tock drives revenue to every service. . The availability of these links on this Site does not represent, warrant or imply that we endorse any third-party websites or any materials, opinions, goods or services available on them. Download it now, Curious about our reservation and table management system? * Wearing a mask is now at the discretion of our guests.css-yszmyc{color:inherit;}+ More. Further, you agree that Tock shall not be liable to you or any third party for any such termination. 150 deposit per person. You agree that Tock shall have no liability for, and you hereby release Tock from any claims, damages, obligations, losses, liabilities, costs or expenses arising from, your use of any third-party website. + More Reservationfor parties of 2 to 4 $15deposit per person Book now Hours and location SIETE1100 Town Ctr NETacoma, WA 98422 Parking: On-site
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